Let's Compare Capture With Other Brands

By directly comparing our service with LegacyBox, ScanCafe, and iMemories, you will see how we stack up against the competition.

We also included a comparison with Walmart, another popular option for digitization. However, it’s important to note that Capture provides those services for Walmart, as well as other retailers like Sam’s Club, Costco, CVS.

Because of that, there are only minor differences, and you can expect our premium quality and exceptional service either way.

But don’t take our word for it, check out the data in this comparison chart!

Capture LegacyBox ScanCafe iMemories Walmart*
Turnaround Time 3-4 weeks (less than 30 days including shipping) 10 to 12 weeks (expedited processing available for additional fee) 4 to 6 weeks (expedited processing available for additional fee) 1-2 weeks on app, 4 weeks for complete delivery (expedited processing available for additional fee) 3 to 4 weeks
Videotape Pricing Only $29.99 for the first two hours of each tape ($29.99 for each additional 2 hours) $65.98 for up to 2 videotapes, $299.98 for 10, $599.98 for 20, and $1,179.98 for 40 $22.99 per tape $29.99 per tape $15.96 for the first 30 minutes ($5.46 for each additional 30 minutes)
Film Pricing Only $29.99 for the first 100 feet of each film reel ($0.25 for each additional foot) $65.98 for up to 2 film reels, $299.98 for 10, $599.98 for 20, and $1,179.98 for 40 $0.30 per foot $29.99 per 50 ft $15.96 for the first 50 feet ($0.20 for each additional foot)
Photo, Slide, and Negative Pricing Only $29.99 for the first 50 prints, slides, or negatives ($0.50 for each additional image) $65.98 for up to 50 photos, $299.98 for 250 photos, $599.98 for 500 photos, and $1,179.98 for 1000 photos $0.44 per image $0.99 per photo $15.96 for the first 35 photos ($0.45 for each additional image)
Digital Media Transfer Yes No Yes Yes Yes
Satisfaction Guarantee or Return Policy 100% or we’ll reprocess your entire order free of charge No-hassle store-credit within 30-day return policy 30-day return policy Yes, but it’s unclear Satisfaction guaranteed because services are fulfilled by Capture
Security for Your Memories State-of-the-art multi-million-dollar order tracking and security system, plus a 60-day backup Barcode tracking, status updates, and a climate-controlled processing facility Video monitoring for the facility, video and weight upon arrival and before shipping Tracking and order status updates Fulfilled by Capture for top-of-the-line security every step of the way
Touchless Photo Album Scanning Yes No No No No
Digitization Experience 23 years of experience 14 years of experience 17 years of experience 18 years of experience Fulfilled by Capture
In-Store Pick-Up and Drop-Off No No No No Yes
Basic Repairs Services Yes, minor cassette repairs, magnetic tape cleaning, and film splicing, enhanced colors, and scratch reduction Yes, but only splicing Yes, minor video cassette repair, film splicing, and cleaning Yes, minor repairs and splicing for videotapes and film Yes, fulfilled by Capture
Google Photos or Google Drive Auto Integration Yes Yes Yes No (But offers the iMemories app) Yes
DVD Option Available Yes, with automatic smart chapters, highlight videos, and personalization options Yes No Yes Yes
USB/Flash Drive Option Available Yes Yes Yes Yes Yes

Turnaround Time Comparison

A fast turnaround time means you will soon experience the excitement of hearing voices, seeing smiles, and reliving memories that you haven’t enjoyed in years.

While iMemories may have us beat with app access, nobody beats our complete turnaround including shipping.

In fact, we guarantee your order will be processed in less than 30 days, including shipping times.

That way, you can get your original media, digital download, and additional DVD or USB copies back as fast as possible.

The average turnaround time in the industry is 10 to 12 weeks, which is the processing time offered by LegacyBox.

However, some of our competitors offer faster turnaround time, particularly iMemories which uses an app to provide digital access within 1 to 2 weeks. Still, it can take as long as 4 weeks to receive your original media and DVD or USB copies.

Many competitors also offer expedited shipping for an additional fee, but this can be very expensive and is mostly used by customers for urgent transfers.

Satisfaction Guarantee

Your memories are priceless, so, of course, you want to know you will receive the highest-quality digital files possible.

We guarantee customer satisfaction for every single order, no matter what. That means if you aren’t completely happy with the results, we will reprocess the entire order free of charge.

Because their services are fulfilled by Capture, Walmart offers a 100% satisfaction guarantee.

However, none of our other popular competitors offer the same type of guarantee for your memories. Many options like LegacyBox and ScanCafe do offer returns within 30 days, which may not ensure premium digital versions of your memories but does protect the money you invest in their services.

Technical Capability Comparison

You want your memories processed by experts in the business, so who has the most experience with digitizing videos, photos, film, and more?

Since 1999, we’ve been preserving memories and developing trusted partnerships with major brands including CVS, Sam’s Club, Walmart, Google Photos, and more.

With over 12 million satisfied customers and more every day, our experience is unmatched.

Some of our competitors have been in the industry a long time. LegacyBox was founded in 2009 and has served over 750,000 customers, ScanCafe began in 2006 and has scanned over 150 million memories, and iMemories started in 2005 with over 1 million happy customers.

That’s a lot of experience, but none of them have been doing this as long as us.

Pricing Comparison

Don’t overpay for the digitization of your memories.

Starting at only $29.99 for the first 2 hours of videotape, 100 feet of film, or 50 photo prints, slides, or negatives, our pricing is affordable and fair.

Then, we charge only $29.99 for each additional 2 hours of film, $0.50 per photo, or $0.25 for each additional foot of film.

Plus, we never charge for blank film or videotapes, unlike some competitors that will charge for the full item even if it only contains a few minutes of memory.

Pricing can differ greatly among our competitors with the lowest starting price being Walmart at $15.96, but that only covers the first 30 minutes of videotape, 35 photos, or 50 feet of film.

iMemories charges per videotape or film reel starting at $29.99.

The most expensive of popular competitors is LegacyBox who charges $65.98 for up to 2 videotapes or film reels (or 50 photos), $299.98 for 10 items (or 250 photos), and even more for larger orders.

Security Comparison

Your memories are priceless…go with a company that treats them that way.

We love that our competitors implement security and tracking systems to ensure your memories are safe no matter who you choose for digitization.

However, other brands may not have the resources we have to invest millions of dollars in top-of-the-line security and tracking systems to keep your memories safe.

Plus, we offer 60-day backup to your included MemoryCloud account so your memories can never be lost.

Most of our competitors offer the most basic tracking and order status updates, but some do more to ensure your memories are safe.

For example, ScanCafe uses video monitoring for the facility and will also use video and weight check upon arrival and before shipping your original media back to you. This ensures that all your memories are returned exactly how they arrived.

LegacyBox has a climate-controlled processing center in addition to regular barcode tracking updates as well.

What Other Reasons Make Capture the Best Choice for Your Precious Memories

100% Satisfaction Guaranteed

If you’re unhappy with the digital results, we’ll reprocess your photo albums for free.

Revolutionary Touchless Photo Scanning

Capture is the first ever touchless photo scanning service to digitize photos and completely remove glare and warping

Utmost Variety and Capability

We guarantee satisfaction and fast transfer regardless of order quantity and variety.

Trusted by Top Retail brands

We have partnerships with major brands like Costco, Walmart, Google Photos, CVS, and Sam’s Club.

State-of-the-Art Tracking and Security

We track your photo albums and any other media every step of the way so you can rest assured knowing your memories are safe.

Auto integration with Google Photos

Automatically transfer photographs and other media to your library with API integration. We also help iCloud users to upload media to their accounts.

Sensitive Information Protection

Our secure Memory Cloud storage platform guarantees that only customers have access to their one-of-a-kind memories.

Complementary Backup

We offer a complimentary 60-day backup of your digitized media, giving you extra peace of mind.

The Fastest Turnaround Time

You will receive your digitized copies within 30 days - this is much faster than the industry standard of 70+ days.

Quality Care

We take great care in handling your original media and creating high-quality digital replicas that are guaranteed to last a lifetime.

Media Repairs

We fix minor issues and enhance colors as needed.

What Do Our Customers Think?

Don’t take our word for it – 12+ Million Families Love Capture's Services.