Walmart Digitization Services, Powered by Capture
Walmart helps customers preserve their memories through both in-store drop-off and pick-up, as well as mail-in options, with every order processed by Capture. Walmart digitization services cover the exact same range of formats available directly through Capture, from VHS tapes to 35mm slides.
What We Digitize
What Do Walmart Digitization Services Cover?
Walmart's digitization services, run by Capture, cover six categories of media — the exact same range Capture offers.
Every order includes a digital download as standard, with the option to add a USB drive or a DVD. If a videotape is damaged, let Capture know when placing the order — broken cases, basic ribbon damage, and slight mold can typically be repaired before digitizing.
Why Capture
Why Does Capture Handle Every Walmart Digitization Order?
Walmart does not convert video, photo, or film media inside its stores. Every order placed at a Photo Center or through Walmart's digitization website ships to Capture, formerly YesVideo, for processing. Founded in 1999, Capture has helped more than 15 million families protect and share their memories.
Every item is barcoded and logged the moment it arrives, and monitored throughout processing, so its status stays visible from drop-off to delivery. The Library of Congress recommends digitizing home movies before magnetic tape degrades further — Walmart's digitization services give families an accessible way to do exactly that.
- Every item barcoded and logged from drop-off to delivery
- Photo albums scanned page by page — nothing removed
- 100% satisfaction guarantee — free re-processing if needed
Getting Started
How Do You Start a Walmart Digitization Order?
Two ordering paths are available, both processed by Capture.
Create Your Order
Start online or at the Photo Center. Every order includes a digital download, with the option to add a USB or DVD.
Drop Off Your Media
Bring your media and order confirmation to Walmart Photo, or ship it in with a prepaid UPS label.
Pick Up & Pay In-Store
Payment is due at pick-up, and you'll get 60 days of online access to your digitized memories.
Find Walmart Digitization Locations Near You
Use the map below to find Walmart Photo Center drop-off locations near you.
Enter your city above to find locations near you.
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Questions About Walmart Digitization Services
Are the same formats available through Walmart as through Capture directly?
Yes. Walmart's digitization services cover the same six categories Capture offers — videotapes, film reels, photos and albums, slides, negatives, and digital media — with no reduced format list.
Does Walmart convert VHS tapes to DVD or digital files?
Yes. Walmart's video conversion service, run by Capture, converts VHS, S-VHS, Betamax, VHS-C, Hi-8, Digital-8, MiniDV, and DVCAM tapes to digital files or DVD.
Who actually processes my order when I use Walmart's digitizing service?
Capture, formerly YesVideo, processes every order placed through a Walmart Photo Center or Walmart's digitization website, using the same tracking and quality standards applied to orders placed directly on capture.com.
How long does Walmart's digitizing service take?
Most orders are completed in about 3 weeks from the time Capture receives the media, including return shipping, for both in-store and mail-in orders.
Can I drop off my media at Walmart, or do I have to mail it in?
Both options are available: drop off at the Photo counter of a participating Walmart, or ship it directly using a prepaid UPS label generated when the order is placed online.
What happens if my videotape is damaged?
Let Walmart's VHS to digital service know when placing your order. Broken cases, basic ribbon damage, and slight mold can typically be repaired before digitizing.
Will I get my original photos, tapes, or film back?
Yes. Original media and containers are returned along with the completed order.
Is it safe to send personal photos and videos through Walmart's digitizing service?
Yes. Every item is tagged with a security barcode on arrival, monitored throughout processing, and tracked online until it's shipped back.
Explore Our Other Services.
We digitize all your analog media — mix and match in one order.
Start Your Walmart Digitization Order Today
Capture's Walmart digitization services are available at Photo Centers nationwide and online. Start your order online or find your nearest Walmart Photo Center to get started today.