Every format tells a different story — camcorder tapes, old home movies, forgotten formats gathering dust. Whatever you send in, our AI can upscale video to 4K or convert video to HD quality, matched to what each tape needs. Backed by 27 years of experience and trusted by 12 million+ families, your memories are in expert hands.
Trusted by Costco and 12 million+ families
Which Format Do You Have?
Found a dusty box of memories but aren't sure exactly what you're holding? Identifying your tapes is the first step. Add your formats below.
Still not sure? Our team can identify your format for you — just get in touch.
Takes only 60 seconds
Those memories won't last forever.See what it costs to save them.
Answer 3 quick questions about what you have. We'll build a personalised estimate with a discount matched to your project. No account, no commitment.
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SECONDS
60-second quizno account needed
A discount unlocked instantlymatched to your project
Collect the tapes you want digitized. Don't worry about condition — we handle items in any state.
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Mail Them to Us
Pack your items in your own box. Purchase Roundtrip Shipping for a prepaid inbound label, or arrange your own shipping.
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Receive Your Digital Memories
We digitize everything and notify you by email when your files are ready. Your originals are shipped back to you.
Processing typically takes 2–3 weeks from when we receive your order.
Our Technology
Master-Grade Extraction.
Not all tapes are created equal, so we don't treat them that way. For analog formats (like VHS, Betamax, and Hi8), we utilize broadcast-grade S-Video paths to extract the purest signal possible. For digital formats (like MiniDV and Digital8), we perform a flawless bit-for-bit data extraction, ensuring a perfect clone with zero generational loss.
Every capture is instantly encoded into a ProRes Intermediate Master file — a lossless archive regardless of the quality tier you choose. If you select FHD or UHD, our neural networks then process your footage frame-by-frame — the same process used to upscale video to 4K or convert video to HD quality, whichever format you send in.
4K
Max Resolution
ProRes
Intermediate Mastering
Precision Extraction
We use broadcast-grade S-Video paths for analog and raw data bit-streams for digital, capturing every pixel the tape has to offer.
ProRes Mastering
Your memories are preserved in professional-grade containers. Using an intermediate lossless stage gives our AI a pristine canvas.
Smart De-Interlacing
We seamlessly convert old interlaced TV fields into smooth, progressive frames, removing jagged edges for perfect playback on modern screens.
Frame-by-Frame AI
Our neural networks don't just stretch pixels; they reconstruct them one frame at a time for genuine clarity without artifacting.
See the Difference.
Drag the slider to reveal the original — see the power of our AI enhancement in real time.
Choose Your Quality.
Every tape gets the same professional care. Pick the resolution that fits your vision.
Choose Your Output.
Every order includes free cloud access. Add physical copies if you'd like.
Cloud Access
90 days of free cloud access to stream or download your digitized files on any device, anytime.
Included
USB Drive
All your files on a custom USB drive. Works with computers, laptops, and smart TVs.
$14.99
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DVD is also available as an add-on at checkout — ideal for gifts or for family members who'd rather play a disc on a TV or DVD player.
What's Included With Every Order.
Digital Video Files
Downloadable digital video files (SD, FHD, or 4K). All major formats are supported in a single order, so don't worry about sorting your mixed tapes.
90 Days Free Cloud Access
View, download, and share from any device.
Tape Repair Included
Video tape repair and case replacement if needed, at no additional charge.
Quality Guarantee
Not satisfied? We'll re-do it at no cost.
Shipping Label
Add a prepaid one-way or two-way shipping label.
No Charge for Blank Tapes
You won't be charged for blank or empty tapes.
4.4
1,286 verified reviews
5
72%
4
18%
3
6%
2
2%
1
2%
Sarah M. Verified
Oct 2025
I sent in a mixed box of VHS, Betamax, and camcorder tapes — wasn't even sure what some of them were. Capture identified every format and the digital files came back looking incredible.
David R. Verified
Jan 2026
Had a stack of MiniDV tapes from my college film projects. The 4K upscale brought out details I never even noticed on the original playback. Absolutely worth it.
Linda K. Verified
Nov 2025
Found a box of Hi8 tapes from our family vacations in the 90s. The quality was better than I expected and the whole process was painless. Highly recommend.
Michael T. Verified
Feb 2026
I had no idea what format my old tapes were. I sent them in and the team identified everything for me. Great communication throughout the whole process.
Why Families Trust Us.
Barcoded Tracking
Every tape is barcoded and tracked from the moment it arrives at our secure facility until it's back in your hands.
Secure Facility
Our state-of-the-art facility features 24/7 surveillance, climate control, and restricted access to protect your originals.
27 Years Experience
12 million+ families have trusted us with their irreplaceable memories. We've been doing this longer than anyone.
Satisfaction Guarantee
Not happy with the results? We'll redo it — no questions asked. Your memories deserve nothing less than perfect.
The Capture 100% Guarantee.
To ensure your digital copies are of the best quality, we offer a 100% satisfaction guarantee. If for any reason you are not satisfied with the outcome of your order, we will happily reprocess it for you at no cost, within 60 days.
Frequently Asked Questions.
How do I know what tape format I have?
Most tapes have the format name printed directly on the cassette shell or case. Look for labels like "VHS," "Hi8," or "MiniDV." If you still can't tell, snap a photo and email it to us — our team will identify the format for you before you ship anything.
Can I send multiple tape formats in one order?
Absolutely! Most of our customers send in a mixed box of formats. You don't need to sort or separate them — we'll identify and process each tape individually regardless of format.
Do you accept tapes from other countries (PAL format)?
Yes, we accept PAL format tapes from Europe, Australia, and other regions. Our broadcast-grade equipment handles both NTSC and PAL standards seamlessly.
How are analog tapes handled differently from digital tapes?
For analog formats (VHS, Betamax, Hi8), we use broadcast-grade S-Video paths to extract the purest possible signal. For digital formats (MiniDV, Digital8), we perform a bit-for-bit data extraction, creating a perfect clone with zero generational loss. Both types are then encoded into a ProRes intermediate for AI upscaling.
What tape formats do you not accept?
We do not accept open-reel (reel-to-reel) video tape, or tapes that have been exposed to extreme heat or water damage beyond repair. For all standard consumer and prosumer cassette formats — VHS, Betamax, Hi8, MiniDV, and more — we've got you covered.
How does shipping work if I have a large number of tapes?
Purchase Roundtrip Shipping if you want a prepaid inbound label; otherwise, arrange your own inbound shipping. For large collections (20+ tapes), use your own sturdy boxes and packing materials. Contact us before shipping multiple boxes so each package can be identified and tracked.
Do you offer HD or 4K conversion for every format?
Yes. Every format we digitize — VHS, VHS-C, Betamax, Video8, Hi8, MiniDV, and DV/DVCAM — can be upscaled to Full HD (1080p) or Ultra HD (4K) using the same AI process, whichever tier you choose at checkout.
Can I get my tapes on DVD?
Yes. In addition to your digital download in MemoryCloud, DVD is available as an add-on — a great option for traditional gifts or for family members with a DVD player.
Explore Our Other Services.
We digitize all your analog media — mix and match in one order.