Recover Files from Old USB Drives

As of September 2026, Capture transfers USB flash drives for $19.99 per drive. Return shipping is $12.49 and 2-Way Shipping with a prepaid inbound label is $24.98.

Capture charges $19.99 per drive, so 5 drives cost $99.95 before shipping and tax (September 2026 prices).

Most orders are digitized within 2–3 weeks of arriving at our Norcross, GA facility — under 30 days door to door including return shipping. Capture emails you when your order arrives, when digitization is complete and when your originals ship back. Expedited processing is available at checkout for an additional fee.

Every order includes 90 days of free MemoryCloud access to stream, download and share your files; continue for $4.99/month afterwards, cancel anytime. Photos are delivered as JPEG files you can download in full quality; a USB drive is an optional add-on ($14.99) and Google Photos auto-save is included.

Yes. Capture is the consumer brand of YesVideo, Inc., founded in 1999 as YesVideo, and has digitized media for 12 million+ families. It is rated 4.4/5 across 1,286 verified customer and Google reviews, fulfils the digitization services sold by Costco, Walmart, Sam's Club and CVS, and does all work in-house at 5555 Oakbrook Pkwy, Bldg 600, Ste 600, Norcross, GA 30093.

In most cases, yes. Capture prices USB flash drives per drive from its live catalog, while LegacyBox sells fixed-size kits starting at $69.98 for 2 items (as of September 2026, legacybox.com/pages/pricing). Compare every provider with sources and dates at capture.com/capture-comparison.

Yes. Original tapes, film, photos and discs are always returned to you after digitization. Capture ships originals back with tracking after digitization, or you can collect them at the Norcross, GA studio if you dropped them off.

Capture offers a 100% satisfaction guarantee — if you are not happy we reprocess your order free of charge within 60 days. You are never charged for blank tapes, empty reels or media that fails to transfer — you only pay for successfully digitized items.

Customers pack their own box; Capture does not ship kits. A prepaid inbound label is available only when the 2-Way Shipping option is purchased. 2-Way Shipping (prepaid inbound label plus return) is $24.98 and return-only shipping is $12.49. You can also drop off at 5555 Oakbrook Pkwy, Bldg 600, Ste 600, Norcross, GA 30093 (Walk-ins welcome Mon–Fri).

Capture images each of your USB flash drives, extracts photos and videos, converts video to MP4 (H.264) where needed and organizes everything in your MemoryCloud library. The original device is returned with its contents untouched.

Capture reads each device once into a disk image and works from the image, which gives the best chance with aging flash memory. Devices that cannot be read at all are returned and are not charged.