Capture
    Official Sam's Club Digitization Partner

    Sam's Club Digitization Services, Powered by Capture

    Every video, photo, and film digitization order placed through Sam's Club's online digitization site is processed by Capture. Sam's Club digitization services cover the exact same range of formats available directly through Capture, from VHS tapes to 35mm slides, shipped to Capture and back with free shipping for Sam's Club members.

    27 years, since 199912 million+ families servedFree shipping, both ways

    What We Digitize

    What Do Sam's Club Digitization Services Cover?

    Sam's Club's digitization services, run by Capture, cover six categories of media — the exact same range Capture offers.

    Videotapes

    VHS, S-VHS, Betamax, VHS-C, S-VHS-C, Hi-8, Digital8, Video8, DV, DVCAM, MiniDV, DVC

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    Film Reels

    8mm, Super 8, 16mm

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    Photos & Albums

    Prints, Photo Albums, Scrapbooks

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    Slides

    35mm, Super 35mm, and other common slide formats

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    Negatives

    35mm, APS, and other common negative formats

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    Digital Media

    SD, CF, MMC, USB Drives, CDs, DVDs

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    Every order includes a digital download, with the option to add a USB or DVD. If a videotape is damaged, let Capture know when placing the order — broken cases, basic ribbon damage, mold, and PAL format conversion can typically be handled before digitizing.

    Why Capture

    Why Does Capture Handle Every Sam's Club Digitization Order?

    Sam's Club does not convert video, photo, or film media in its warehouses. Every order placed through Sam's Club's digitization website ships to Capture, formerly YesVideo, for processing. Founded in 1999, Capture has helped 12 million+ families protect and share their memories.

    Every item is barcoded and logged the moment it arrives, and monitored throughout processing, so its status stays visible from drop-off to delivery. Finished digital files integrate directly with Google Photos, and photo albums are scanned page by page without removing a single photo. The Library of Congress recommends digitizing home movies before magnetic tape degrades further — Sam's Club's digitization services give families an accessible way to do exactly that.

    Digitized memories stay accessible in a MemoryCloud account for 90 days after completion — longer than most retail digitization partners offer. A 100% satisfaction guarantee means Capture re-processes any order that doesn't meet expectations at no additional cost.

    • Every item barcoded and logged from drop-off to delivery
    • Photo albums scanned page by page — nothing removed
    • 100% satisfaction guarantee — free re-processing if needed
    27 yrs
    Since 1999
    12 million+ families
    Served
    <30 days
    Typical door-to-door turnaround
    2–3 weeks after arrival (under 30 days door to door)
    90 days
    MemoryCloud access — longest of any retail partner

    Getting Started

    How Do You Start a Sam's Club Digitization Order?

    Order online and ship your media to Capture with a prepaid UPS label — free both ways for Sam's Club members. Most orders are digitized within 2–3 weeks of arriving at our Norcross, GA facility — under 30 days door to door including return shipping.

    1

    Create Your Order

    Start online at smc.capture.com and select the media types you want to digitize. Every order includes a digital download, with the option to add a USB or DVD.

    2

    Send Your Media

    Use your own box and packing materials. Purchase the prepaid inbound label option at checkout, or arrange and pay for shipping with your preferred carrier.

    3

    Memories Delivered to You

    Capture ships your finished order, plus your original media, back to your home, with 90 days of online access through MemoryCloud.

    Find Sam's Club Digitization Locations Near You

    Use the map below to find Sam's Club digitization drop-off locations near you.

    Enter your city above to find locations near you.

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    FAQ

    Questions About Sam's Club Digitization Services

    Are the same formats available through Sam's Club as through Capture directly?

    Yes. Sam's Club's digitization services cover the same six categories Capture offers — videotapes, film reels, photos and albums, slides, negatives, and digital media — with no reduced format list.

    Does Sam's Club convert VHS tapes to DVD or digital files?

    Yes. Sam's Club's video conversion service, run by Capture, converts VHS, S-VHS, Betamax, VHS-C, Hi-8, Digital8, Video8, DV, DVCAM, and MiniDV tapes to digital files or DVD.

    Can Sam's Club put pictures on a flash drive?

    Yes. Photos, slides, and negatives digitized through Sam's Club can be delivered on a USB drive, in addition to the standard digital download.

    Who actually processes my order when I use Sam's Club's digitizing service?

    Capture, formerly YesVideo, processes every order placed through Sam's Club's digitization website, using the same tracking and quality standards applied to orders placed directly on capture.com.

    How long does it take to convert VHS to digital at Sam's Club?

    Most orders are completed in about 3 weeks from the time Capture receives the media, including return shipping.

    Do I have to mail in my media, or can I drop it off at a Sam's Club store?

    Every Sam's Club digitization order ships to Capture by mail. Use your own box and packing materials. Purchase a prepaid inbound label at checkout, or arrange and pay for shipping with your preferred carrier. There's no in-store drop-off for this service.

    Is shipping included for Sam's Club members?

    No. Shipping is not automatically included. A prepaid inbound label is provided only when you purchase that shipping option during checkout.

    What happens if my videotape is damaged?

    Let Capture know when placing your order. Broken cases, basic ribbon damage, mold, and PAL format conversion can typically be handled before digitizing.

    Will I get my original photos, tapes, or film back?

    Yes. Original media and containers are returned along with the completed order.

    Can I access my digitized memories through Google Photos?

    Yes. Sam's Club's digitization service, run by Capture, integrates directly with Google Photos, so your finished files can be saved to your library automatically.

    Is it safe to send personal photos and videos through Sam's Club's digitizing service?

    Yes. Every item is tagged with a security barcode on arrival, monitored throughout processing, and tracked online until it's shipped back.

    Start Your Sam's Club Digitization Order Today

    Sam's Club's digitization services, run by Capture, are available online with free shipping for members. Start your order online to get started today.