Pricing for Film Transfer
Pricing is based on the amount of footage successfully processed.
In case the final number of converted items is different from the original order, we will send you an email to inform you of any necessary refunds or additional charges.
Prices start at $29.99 for the first 100 feet and only $0.25 per foot after that.
We won't charge you for unsuccessful transfer.
Get a USB copy of your entire order for just $14.99, and there's no need to purchase additional USBs for more content like photo prints or videotapes unless you want extra copies.
Our DVDs are priced at $6.99 per disc, which can hold up to 1600 feet of film.
To get additional copies for sharing, simply add multiple DVD orders above.
Data Security and Privacy
Your memories are in good hands because we take every precaution to ensure every moment is safe.
We provide 24/7 monitoring, advanced tracking, and state-of-the-art security to protect your memories from the moment they arrive until they are shipped back to you.
You can check the processing status throughout the entire transfer with regular email notifications, so you know your precious memories are in good hands.
Plus, our friendly customer service experts are here to help if you have any questions.
Every memory processed by our film transfer service is safeguarded with a 60-day back-up stored in your complimentary MemoryCloud account.
We use secure cloud storage to ensure only you have access to your memories.
Organizing Your Order
Let us know what we're digitizing, so we can accurately title and organize your files.
Providing the date of your films allows us to put them in chronological order for easy future viewing.
Label your film reels before sending them to us to make organizing your memories a breeze.
Click “Tell us about your memories” area to provide any personal details you want us to include in the digital copies, such as titles, years, and places.
Every memory processed by our film transfer service is safeguarded with a 60-day back-up stored in your complimentary MemoryCloud account that you can access on your computer, tablet, smartphone, or other device.
We use secure cloud storage to ensure only you have access to your memories.
Frequently Asked Questions
Once you’ve initiated the process with your order fee, we’ll guide you through shipping your items to us via email. Here's what you can expect:
- Packaging: Securely pack your items in a box. We recommend using bubble wrap or other protective packing materials for added safety.
- Shipping: We provide instructions on how to ship your package, ensuring it arrives safely at our digitization center.
- Receipt Confirmation: Upon receiving your items, we’ll send a confirmation email, signaling the start of the digitization process.
- Order Progress: We’ll keep you updated every step of the way after we receive your memories. You’ll receive periodic emails about your order so you can monitor their journey with us and back to you.
All orders include a Digital Download in MemoryCloud, which is best suited for viewing on computers, smartphones, or iPads/tablets, providing easy access without the need for physical media.
You then have the option to add on a physical output:
- USBs: Perfect for physical backup, versatile gifting, and compatibility with devices like computers, laptops, and smart TVs.
- DVDs: Ideal for traditional gifts, particularly for recipients with DVD players or game consoles.
The $25 order fee is non-refundable as it covers the initial processing of your items. However, it's part of the total cost of digitization. If for any reason you decide not to proceed with the full service after your items are processed, this fee ensures that your items will be returned to you safely.
All orders include a Digital Download in MemoryCloud, which is best suited for viewing on computers, smartphones, or iPads/tablets, providing easy access without the need for physical media.
You then have the option to add on a physical output:
- USBs: Perfect for physical backup, versatile gifting, and compatibility with devices like computers, laptops, and smart TVs.
- DVDs: Ideal for traditional gifts, particularly for recipients with DVD players or game consoles.
After digitization, we'll send you a final invoice detailing the total cost. Upon payment, you'll receive access to your digital memories. Your original items will be shipped back to you with care, completing the preservation of your treasured moments. If you decide to not go through with your transfer after receiving the invoice we will ship your memories back to you and the transaction will be complete.
We take the security of your memories very seriously. Our instructions include safe packing methods, and to use reliable shipping carriers with tracking services. For added peace of mind, we recommend choosing a shipping option with insurance.
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