FAQs > Frequently Asked Questions

Digital Copy

View and download your digitized memories with your MemoryCloud account for 60 days. You can also add your memories to Google Photos (storage quota applies).

  • Log into your MemoryCloud account.
  • Click on “Activate Your Digital Copy” to display the "Activate Your Digital Copy" modal.
  • Locate your Access Code and enter the code in the modal.
  • Click the “Activate” button.

Create an account using the same email address used when activating your Time Capsule. 

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