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What can I send, and what can I get back?

Videotapes

Formats you can send:

We are able to process the following videotape formats: VHS, S-VHS, Betamax, VHS-C, S-VHS-C, Hi-8, Digital8, Video8, DV, DVCAM, MiniDV, DVC; videotapes can be in NTSC or PAL formats.

What you will receive:

Your order contents will vary depending on which output(s) you selected; your original media will be returned with your order.

DVD features:

  • Continuous play of the footage from your videotape
  • DVD chapters created at natural scene breaks
  • DVD case with thumbnail images of each chapter
  • Original audio from your videotape
  • Title and theme (if selected)
  • 3 music video trailers (1 minute each)
  • Up to 80 JPEG still images taken from your footage

USB features:

  • A MP4 video file of your digitally transferred videotape
  • Original audio from your videotape

Digital Copy features, accessible in MemoryCloud for 60 days:

  • View and download to your computer, smartphone, or tablet
  • Order additional DVDs or USBs
  • Add your Digital Copy to Google Photos, where you can share and store all your memories in one place ( storage quotas apply )

Movie Film Reels

Formats you can send:

We are able to process the following movie film formats: Regular 8 mm, Super 8 mm, and 16 mm.

What you will receive:

Your order contents will vary depending on which output(s) you selected; your original media will be returned with your order.

DVD features:

  • Continuous play of your footage in the sequence requested
  • DVD chapters created at natural scene breaks
  • DVD case with thumbnail images of each chapter
  • Title and theme (if selected)
  • 3 music video trailers (1 minute each)
  • Up to 80 JPEG still images taken from your footage

USB features:

  • A MP4 video file of your digitally transferred film
  • Audio from Movie Film (if selected)

Digital Copy features, accessible in MemoryCloud for 60 days:

  • View and download to your computer, smartphone, or tablet
  • Order additional DVDs or USBs
  • Add your Digital Copy to Google Photos, where you can share and store all your memories in one place (storage quota applies)

Slides

Formats you can send:

We are able to process the following slide formats: 35 mm, Super 35 mm, 35 mm Half Frame, 110, 126, 127, 127 Superslide, and 120/220 Medium; slides must be in plastic or cardboard mounts.

What you will receive:

Your order contents will vary depending on which output(s) you selected; your original media will be returned with your order.

DVD features:

  • Slideshow movie of your images in the sequence requested (each image will be displayed for 7 seconds)
  • DVD chapters created at natural scene breaks
  • DVD case with thumbnail images of each chapter
  • Title and theme (if selected)
  • 3 music video trailers (1 minute each)
  • 12-megapixel JPEG image files of each 35 mm slide (smaller slide formats may be scanned at lower megapixels)

USB features:

  • 12-megapixel JPEG image files of each 35 mm slide (smaller slide formats may be scanned at lower megapixels)

Digital Copy features, accessible in MemoryCloud for 60 days:

  • View and download to your computer, smartphone, or tablet
  • Order additional DVDs or USBs
  • Add your Digital Copy to Google Photos, where you can share and store all your memories in one place (storage quota applies)

Photo Prints

Formats you can send:

We are able to transfer photos measuring from 2” x 2” to 8” x 12”.

What you will receive:

Your order contents will vary depending on which output(s) you selected; your original media will be returned with your order.

DVD features:

  • Slideshow movie of your images in the sequence requested (each image will be displayed for 7 seconds)
  • DVD chapters created at natural scene breaks
  • DVD case with thumbnail images of each chapter
  • Title and theme (if selected)
  • 3 music video trailers (1 minute each)
  • 12-megapixel JPEG image files of each photo, ready to print or share

USB features:

  • 12-megapixel JPEG image files of each photo, ready to print or share

Digital Copy features, accessible in MemoryCloud for 60 days:

  • View and download to your computer, smartphone, or tablet
  • Order additional DVDs or USBs
  • Add your Digital Copy to Google Photos, where you can share and store all your memories in one place (storage quota applies)

Negatives

Formats you can send:

We are able to process the following processed negative formats: 35 mm, APS Film, 110/220 Film, 126 Instamatic Film, Large Negatives.

What you will receive:

Your order contents will vary depending on which output(s) you selected; your original media will be returned with your order.

DVD features:

  • Slideshow movie of your images in the sequence requested (each image will be displayed for 7 seconds)
  • DVD chapters created at natural scene breaks
  • DVD case with thumbnail images of each chapter
  • Title and theme (if selected)
  • 3 music video trailers (1 minute each)
  • 12-megapixel JPEG image files of each negative frame

USB features:

  • 12-megapixel JPEG image files of each negative frame

Digital Copy features, accessible in MemoryCloud for 60 days:

  • View and download to your computer, smartphone, or tablet
  • Order additional DVDs or USBs
  • Add your Digital Copy to Google Photos, where you can share and store all your memories in one place (storage quota applies)

Digital Media

Formats you can send:

We are able to transfer the following formats and devices:

  • USB drives
  • Data CD/DVDs (file storage only)
  • Digital Memory Cards: SD Memory Cards, SDHC, miniSD, miniSDHC, microSD, microSDHC, MultiMediaCard, MMCplus, MMCmobile, RS-MMC, RS-MMC DV, Memory Stick, Memory Stick PRO, Memory Stick Duo, Memory Stick PRO Duo, Memory Stick PRO-HG Duo, xD-Picture Card, xD Type M/M+, xD Type H, CompactFlash

Suppored file types:

  • Video files: MPEG, MPG, MP4 AVI, MOV, WMV, 3G2, 3GP, AVCHD, DV, M4V, MOD, MPE, M2TS, MTS, TS, VOB, VRO
  • Image files: BMP, GIF, JPG, JPEG, JPE, JIF, JIFF, JFI, PNG, TIF, TIFF (up to 36 megapixel images)

What you will receive:

Your order contents will vary depending on which output(s) you selected; your original media will be returned with your order.

DVD features:

  • DVD resolution slideshow movie of your digital images/videos (each image will be displayed for 7 seconds)
  • DVD chapters created at natural scene breaks
  • DVD case with thumbnail images of each chapter
  • Title and theme (if selected)
  • 3 music video trailers (1 minute each)

USB features:

  • MP4 video file of each digital video (maximum resolution of 1920x1080)
  • JPEG image file of each digital image*

Digital Copy features, accessible in MemoryCloud for 60 days:

  • View and download to your computer, smartphone, or tablet
  • Order additional DVDs or USBs
  • Add your Digital Copy to Google Photos, where you can share and store all your memories in one place (storage quota applies)

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