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A blog by CaptureTM - the most trusted memory keeper

May 04, 2022

How can I find out where my order will ship to?

Written by Kathy Camat

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May 04, 2022

How long does shipping take?

Written by Kathy Camat

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May 04, 2022

Can I have my order shipped to a P.O. Box?

Written by Kathy Camat

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May 04, 2022

What do the shipping charges include?

Written by Kathy Camat

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May 04, 2022

What is included with the transfer price?

Written by Kathy Camat

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May 03, 2022

Custom Order Price List

Written by Jaime Wu

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May 03, 2022

Time Capsule Price List

Written by Jaime Wu

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May 03, 2022

Pricing & Shipping

Written by Camhoa Chau

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March 15, 2022

Does Capture store a backup of my digitized memories?

Written by Kathy Camat

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March 15, 2022

How long will Capture have access to my Google Photos account?

Written by Kathy Camat

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March 15, 2022

How does Capture keep my digitized memories safe and secure?

Written by Kathy Camat

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March 15, 2022

How can I change the media date of the digitized memories once it has been added to Google Photos?

Written by Kathy Camat

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March 15, 2022

How can I change the album title once it has been added to Google Photos?

Written by Kathy Camat

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March 15, 2022

How can I upload my digitized memories to my Google Photos library if I did not originally choose the option?

Written by Kathy Camat

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March 15, 2022

What do I get with my order?

Written by Kathy Camat

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March 15, 2022

How can I change the Google account that is tied to my digitized memories?

Written by Kathy Camat

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March 15, 2022

What Google Photos library will my digitized memories be automatically transferred to?

Written by Kathy Camat

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March 15, 2022

How do I update the email addresses that I will be sharing my digitized memories with?

Written by Kathy Camat

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March 15, 2022

How can I share my digitized memories?

Written by Kathy Camat

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March 15, 2022

What if I don't have a Google Photos account?

Written by Kathy Camat

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March 15, 2022

Can I download my digitized videos and photos?

Written by Kathy Camat

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March 15, 2022

Will my video and photo quality be the same on Google Photos?

Written by Kathy Camat

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March 15, 2022

When can my digitized memories be added to Google Photos?

Written by Kathy Camat

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March 15, 2022

How do I add my digitized memories to Google Photos?

Written by Kathy Camat

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March 15, 2022

What are the benefits of adding my memories to Google Photos?

Written by Kathy Camat

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December 01, 2021

Can foreign tape formats be transferred?

Written by Quinn Kennedy

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December 01, 2021

Can i transfer copyrighted footage?

Written by Quinn Kennedy

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December 01, 2021

How do I place an order for a Time Capsule?

Written by Quinn Kennedy

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December 01, 2021

What if I have a concern about my Time Capsule?

Written by Quinn Kennedy

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December 01, 2021

How does it work?

Written by Quinn Kennedy

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December 01, 2021

What is a Time Capsule?

Written by Quinn Kennedy

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December 01, 2021

Can the audio from my film reels be transferred?

Written by Quinn Kennedy

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December 01, 2021

How do I access MemoryCloud?

Written by Quinn Kennedy

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December 01, 2021

How do I activate my Digital Copy?

Written by Quinn Kennedy

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December 01, 2021

What can I do with my Digital Copy?

Written by Quinn Kennedy

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November 22, 2021

What if I am not satisfied with my order?

Written by Kathy Camat

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November 22, 2021

What if I would like to return my Time Capsule?

Written by Kathy Camat

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September 23, 2021

What if I have more items to convert?

Written by Cursor

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September 23, 2021

How can I view my videos and photos in my Google Photos account?

Written by Cursor

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September 23, 2021

What is the purpose of the Time Capsule?

Written by Cursor

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September 23, 2021

How long will it take to get my digitized memories?

Written by Cursor

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September 23, 2021

Will my original items be returned?

Written by Cursor

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September 23, 2021

Can you process my videotape if it is damaged?

Written by Cursor

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September 23, 2021

What happens if you are unable to process my media?

Written by Cursor

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September 23, 2021

What if my items exceed the value of my Time Capsule?

Written by Cursor

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September 23, 2021

Will my digitized home movies and photos count towards my Google Photos storage quota?

Written by Cursor

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September 23, 2021

How do I activate my Time Capsule?

Written by Cursor

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September 23, 2021

Videotapes - What can I send, and what can I get back?

Written by Cursor

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September 23, 2021

Movie Film Reels - What can I send and what can I get back?

Written by Cursor

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September 23, 2021

Slides - What can I send, and what can I get back?

Written by Cursor

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