The people behind your memories.

Sai-Wai founded Capture in 1999 with a vision to help families preserve analog memories in the digital age. Over two decades later, he has guided the company from a small Bay Area lab to a nationally trusted platform serving over 12 million customers. He holds a BS in Computer Science from UC Berkeley and an MBA from Stanford.

Sarah leads Capture's technology and AI platform, including the proprietary neural network that upscales analog footage to HD and 4K. Before Capture, she was VP of AI at a leading computer vision startup and spent six years at Google Brain. Sarah holds a PhD in Machine Learning from MIT.

Marcus oversees all processing operations at Capture's facilities in Campbell, CA and Norcross, GA. He joined Capture after 15 years in operations leadership at FedEx and UPS. His process innovations helped reduce average turnaround time from 6 weeks to under 3 weeks. He holds an MBA from Wharton.

Jennifer leads Capture's people strategy, talent, and culture initiatives. With more than 18 years of experience in HR leadership across tech and e-commerce, she joined Capture from Shopify where she served as CHRO. Jennifer is passionate about building teams that are as diverse as the memories we preserve.

David leads Capture's software engineering team, responsible for the end-to-end platform from order submission to digital delivery. He joined Capture from Netflix where he built large-scale media pipeline infrastructure. He holds a BS in Computer Engineering from UIUC and an MS from Carnegie Mellon.

Amanda drives Capture's customer success, care, and retention programs. She has a background in premium consumer brands, previously leading CX at Casper and Peloton. Amanda brought Capture's customer satisfaction scores from 87% to over 97% within 18 months of joining, and established the zero-charge policy for blank or failed tapes.

Robert leads Capture's AI research team, which develops the proprietary models for video restoration, noise reduction, de-interlacing, and super-resolution. He holds a PhD in Computer Vision from Stanford and has 12 published papers in image restoration. His work on temporal super-resolution is the engine behind Capture's FHD and UHD quality tiers.

Lisa oversees Capture's brand, growth, and content strategy. Before Capture she led marketing for Ancestry.com's consumer division and drove a 3x increase in trial signups. She is passionate about emotional storytelling and has built Capture's content library into one of the most-trusted media digitization resources on the web.